An Overview of Stanford University
Service Center Policies & Practices
ORA-1125
Class Content
This class will provide an overview of the required policies and practices for Stanford service centers. Those considering starting a service center for an existing or new operation, as well as those currently managing a service center will benefit from this class. Please note this class is currently only available online.
Learning Objectives
After completing this class, you will be able to:
Module 1
- Identify the criteria an operation must meet to be set up as a service center
- Identify the types of service centers that operate at Stanford
- Identify the policies and procedures for internal and external users
- Identify alternatives to setting up an operation as a service center
- Identify steps to setting up a service center
Module 2
- Identify the relationship between service centers to federal regulations
- Identify the link between the service center manual and federal regulations
- Locate and use tools to identify those costs allowable for reimbursement by the federal government for academic service centers
- Identify at least 3 requirements imposed on service centers by federal regulations
Module 3
- Identify the definition of rate
- Identify the 2 goals that service center rates are formulated to meet.
- Identify approvals required for rates
- Identify the types of alternative rate structures that are permissible
- Identify at least 2 components of a service center budget
- Identify the method for treating capital equipment in a service center budget
Module 4
- Identify policies, procedures, and accounting treatment for internal & external users
- Identify internal and external user information that must be documented by service center managers
- Identify the number of years billing records must be retained by service centers
Module 5
- Identify 3 monthly monitoring responsibilities of service center mangers
- Identify at least 2 monitoring responsibilities of the department that owns a service center
- Identify at least 2 monitoring responsibility of ORA
- Identify responsibilities federal regulations impose service center management
Module 6
- Identify at least 1 common mistake made by service centers
- Identify the financial tools in which service center managers must be proficient
- Identify the training courses service center managers are required to complete
Level II Certification
If you are working toward a Level II certificate, this class is an elective. We recommend you take it after taking the required Level II classes.
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