SeRA Central Office Requests
SeRA Central Office Requests allows department administrators to submit requests to their central sponsored research office from within the SeRA system.
Central Office Requests include: custom forms and fields for different request types to facilitate department entry, the ability to add attachments relating to the request directly to the request form, being able to easily search and see when a request was submitted, what information was provided in a request, to whom a request was assigned, and the current status of a request.
Please do NOT use a Central Office Request to follow up on the status of an existing SeRA transaction (proposal, award, PTA, Central Office Request etc.). Rather, please look up the relevant transaction in SeRA to view the latest information, and, if needed, follow up with the relevant transaction’s current assignee via email.
Pre Award Central Office Requests - Use when you need to tell/ask the sponsor something
Post Award Central Office Requests - Use when you need to change something related to an Oracle PTA
Need further SeRA assistance? Have questions, feedback, or are experiencing other issues? Please submit a HelpSU ticket to the SeRA Support Team by clicking HERE, and a SeRA Support Analyst will contact you shortly.